Help Pages
This website is operated by Flightline Essex Limited
Registered head office is located at Flightline Essex Ltd, Flightline House, 32-38 Milton Road, Westcliff-on-Sea, Essex, England SS0 7JE. Registered in England Number 2432624. VAT No: 507 4379 41.
Our contact telephone numbers are:
- Flights: 0870 161 2220
- Holidays: 0800 294 1555
- Administration: 0870 060 1115
- Fax: 0870 060 0661
Our contact email addresses are:
- Flights/Holidays: sales@flightline.co.uk
- Administration: admin@flightline.co.uk
- Villas: villas@flightline.co.uk
Our telephone centre opening hours are:
Monday to Friday - 8am-10pm | Saturday 9am-10pm | Sunday 10am-2pm
Unfortunately our offices are no longer open to the public.
ABTA (Association of British Travel Agents)
Flightline Essex Limited is a fully bonded member of ABTA (Association of British Travel Agents) and we are subject to the ABTA Code of Conduct. Our ABTA numbers are C0359 and W8319 and we act as retail agents for all tour operators.
ABTA - the Association of British Travel Agents - is the organisation which represents UK travel agents and tour operators responsible for the sale of around over 90% of package holidays and approximately 45% of independent travel arrangements. It's ABTA's role to ensure that you, the customer, benefit from consistently high standards of trading practice in the travel industry; that the standards of service and business throughout the membership are of the highest calibre. As such, ABTA's famous symbol has come to represent choice and value.
For more details on ABTA and the protection and consumer services they offer travelers, please visit the ABTA Official Website.
Passport and Visa Requirements
Everyone requires a valid passport and sometimes a visa to travel abroad. It is your responsibility to ensure that all members of your party have valid passports and visas for your trip, and that the names on the passports of all members of your party match the names on your tickets. British Citizens require a valid full ten-year British Citizen passport for travel outside the British Isles (this includes all children aged under 16 who are not already included on an adult passport). Certain destinations may require at least six months validity remaining on the passport on the date of return. Non British Citizens including other EU nationals should contact the embassy, high commission or consulate of your destination for up to date advice on passport requirements.
If you are applying for a new passport, you can no longer add your children's names onto it - they will need their own individual passports. Children who currently appear on a parent's passport can still travel without an individual passport.
If you need to apply for a new passport, you should do so well in advance of travel to allow plenty of time for your application to be processed. Further information about applications can be obtained from the Passport Office on 0870 521 0410.
Flightline recommends that all customers should re-check their passport and visa requirements six weeks before they travel.
Visas may be required for British Citizens for entry to non-EU countries. Visas may also be required for longer stays over three months in certain EU countries. Immigration, visa and entry restrictions may apply both in the EU and elsewhere for other nationalities, including other EU nationals, and British Citizens who have conditions on their entry to the UK. Anyone with a criminal record travelling abroad may require a visa. This applies to entry to the USA and to other countries.
We advise you to visit the Foreign and Commonwealth Travel Website for details on passport and visa requirements for your destination before you travel.
Please visit the Destination Guides pages for basic information on passport and visa requirements. Please note that this information is subject to change.
Travel Insurance
When travelling abroad unforeseen accidents and illnesses can occur. We all hope never to be taken ill or injuried abroad, but sometimes it happens. To protect yourself & your family Flightline recommends that you purchase comprehensive travel insurance.
The links for travel insurance on this website will redirect you to the website of 'Select Travel Insurance' our recommended travel insurance company. Please note that your travel insurance will be booked directly with Select Travel Insurance and not Flightline Essex Ltd. Any questions related to the purchase of your travel insurance should be directed to Select Travel Insurance.
Foreign and Commonwealth Office
The Foreign and Commonwealth Office's Consular Division aims to look after the safety of British travellers overseas. It produces a range of information material aimed at helping British travellers avoid trouble, especially threats to personal safety arising from political unrest, lawlessness, violence, natural disasters, epidemics, anti-British demonstrations, and aircraft safety.
We advise you to visit the Foreign and Commonwealth Travel Website for information on your flight or holiday destination before you travel.
Destination Guides
The Flightline Destination Guides includes guides to countries for business travellers and holiday makers planning their flight or holiday.
Availability
Please note that all products/services shown on this website are subject to availability and alteration, over which Flightline Essex Ltd has no control.
What are Charter Flights?
Charter flights are more suited to holiday makers generally flying to typical holiday resorts found in a Tour Operators' brochures. They are often cheaper than scheduled flights, but not always. Their downsides are that they do not fly to as many destinations as scheduled flights and they often suffer from flight time changes.
What are Scheduled Flights?
Scheduled Flights are suitable for both holidaymakers and business travellers alike. They tend to be more expensive than charter flights, but they cover many more holiday destinations. They are regular scheduled flights so they suffer less from flight time changes, although flight time changes can still occur.
Booking Conditions
All services on this website including (but not limited to) flights, holidays, hotels, car-hire, airport parking and travel insurance are subject to our standard Booking Conditions.
Copyright
All Pages, Graphics and Data throughout this website remain the copyright of Flightline Essex Limited and must not be reproduced in any shape or form without express written permission.
Enquiries by Email
Due to the amount of email we receive on a daily basis, we unfortunately cannot answer flight or holiday enquiries via email. If you have difficulty booking on this website please phone our Reservations Team FREE on 0800 541 541, and they will be happy to book your flight or holiday.
Comments about the Website
If you have any comments about this website, either good or bad; or if you have any suggestions about how we may improve this website, please contact our Webmaster.